Shipping Policy

Thank you for visiting and shopping at Glenkora Comte. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time

All orders are processed within 3-5 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

International Shipping Policy

We currently do not ship outside the U.S.

Return & Exchange Policy

Return / Refund Policy

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within 15 days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at [Email Address] to obtain a Return Merchandise Authorization purchase number. After receiving a purchase number, place the item securely in its original packaging and include your proof of purchase / the return form provided / other, and mail your return to the following address we are going to provide you.

Return shipping charges will be paid or reimbursed by us on orders over $50. / Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. / You may also use the prepaid shipping label enclosed with your package. If you use the prepaid shipping label, $[Dollar Amount] will be deducted from your return to cover shipping charges.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least 30 days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

EXCEPTIONS

The following items cannot be returned or exchanged:

sunglasses, gifts.

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Please Note.

Sale items are FINAL SALE and cannot be returned.

QUESTIONS

If you have any questions concerning our return policy, please contact us at: info@glenkoracomte.com